Privacy Policy

Exam Mocks UK (“we”, “us”, “our”) respects your privacy. This policy explains how our 11+, ISEB Pre-Test and GCSE practice tool (the “Service”) handles information, and sets out your rights under the UK GDPR and the Data Protection Act 2018. Because the 11+, the ISEB Pre-Test and GCSEs are sat by children, the Service is built to collect as little data as possible.

1. Who we are

At Exam Mocks UK, we create high-quality 11+, ISEB Pre-Test and GCSE mock exams. Our 11+ papers and ISEB Pre-Test practice help children prepare confidently for entrance examinations at grammar, selective and independent schools across the UK, and our GCSE papers help students prepare for their AQA, Pearson Edexcel and OCR exams in Maths, English and Science. Our carefully structured mock papers provide realistic exam practice, helping students develop their knowledge, improve accuracy and time management, identify areas for improvement, and build the confidence they need to approach their exams successfully.

Exam Mocks UK is the data controller for any personal data described in this policy. You can contact us at info@exammocks.co.uk.

2. No accounts and no server

The practice tool runs entirely in your web browser. We do not operate user accounts, and the tool does not transmit your answers, your scores or your activity to us or to any server. We cannot see what you or your child does in the Service.

3. What is stored on your device

So that the Service works between visits, it saves a small amount of data in your browser’s local storage, on your device only. That data is: your best score for each paper; your progress in a paper you have not finished; your “25% extra time” setting; the exam board you last viewed; the contents of your basket; a record of which papers you have unlocked, with the order reference; any review text you choose to write; and the six-digit access code minted for each set of PDFs.

None of this leaves your device, none of it is accessible to us, and all of it can be deleted at any time by clearing your browser’s site data. Deleting it will also delete your record of what you have unlocked, so keep your order reference safe.

4. Local storage and cookies

The items in section 3 are stored using your browser’s local storage rather than tracking cookies. They are strictly necessary to provide the service you have asked for, which is why they need no consent under the Privacy and Electronic Communications Regulations. The practice tool itself — the papers, the marking, your scores — works entirely without cookies.

Advertising measurement (optional). We advertise on Google, Facebook and Instagram. To see whether an advert actually led to a sale, we can load Google’s advertising tag and the Meta Pixel. These set cookies in your browser and tell Google and Meta which pages were visited and that a purchase happened, with its value and an order reference. None of this loads until you press Accept on the cookie bar you are shown the first time you visit. Press Decline and nothing from Google or Meta is loaded at all; the site behaves exactly the same. Google and Meta each act as a separate data controller for what they receive, under their own privacy policies at policies.google.com/privacy and facebook.com/privacy/policy.

Your choice is remembered in your browser. To change it, clear this site’s data in your browser settings and the cookie bar will appear again on your next visit.

5. Payments

When you buy access, payment is processed by Stripe Payments Europe, Ltd. as a separate data controller. You enter your card details on Stripe’s systems: we never see, receive or store your full card number, expiry date or security code. Stripe handles that information under its own privacy policy at stripe.com/privacy.

We receive back only what we need to give you access — confirmation that a payment succeeded, the amount, and an order reference. Where Stripe transfers personal data outside the UK, it does so under the safeguards described in its policy, such as the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.

6. Our lawful bases

Where we do process personal data, we rely on: performance of a contract (UK GDPR Article 6(1)(b)) to take payment and give you the access you bought; legal obligation (Article 6(1)(c)) to keep records of sales for tax and accounting purposes; our legitimate interests (Article 6(1)(f)) in answering your enquiries and preventing fraud and misuse of access codes; and your consent (Article 6(1)(a)) for the optional advertising measurement described in section 4, which you can refuse or withdraw at any time.

7. Children’s privacy

The Service is intended to be used by a child together with a parent, guardian, tutor or teacher, and any purchase must be made by an adult. We do not knowingly collect personal data from children. We do not ask a child for their name, age, school or contact details, and nothing a child types into the Service is sent to us. If you believe a child has sent us personal data, email us and we will delete it.

8. How long we keep things

Data held on your device stays there until you clear it. Records of a purchase are kept for six years from the end of the accounting period in which the sale took place, which is the period HMRC requires. Emails you send us are kept for up to two years after your enquiry is resolved, then deleted.

9. PDF downloads and access codes

Practice papers are generated on your device and downloaded straight to it. The contents of generated PDFs are never transmitted to us. Each set’s six-digit PDF access code is created in your browser and saved in local storage on your device only. We never see it, cannot recover it for you and cannot reset it. Because the code never reaches us, keeping it confidential rests entirely with you: record it somewhere private rather than in a shared document, group chat or public post, and do not pass it to anyone outside your household.

10. Your rights

Under the UK GDPR you have the right to be told what personal data we hold about you, to get a copy of it, to have it corrected or erased, to restrict or object to how we use it, and to receive it in a portable form. To exercise any of these, email info@exammocks.co.uk. We aim to reply within 48 hours, and in any event within one month, which is the time the law allows.

If you are unhappy with how we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, the Information Commissioner’s Office, at ico.org.uk. We would ask you to raise it with us first, at info@exammocks.co.uk, so that we have the chance to look into it and put things right.

11. Changes to this policy

We may update this policy. The version shown here, with its “last updated” date, is always the current one. If we make a change that materially affects your rights, we will say so prominently in the Service.

12. Contact

info@exammocks.co.uk